Refund Policy

Last updated: 1 August 2026

Try before you buy. Volt IPTV Player includes a free 15-day trial with full access and no credit card required. We strongly encourage you to test the app fully on your device during the trial before purchasing a licence.

1. 10-day money-back guarantee

Because a paid licence unlocks a digital software licence, and because you can already test everything for free for 15 days, we offer a 10-day money-back guarantee on paid licences (1-year and lifetime). If Volt IPTV Player does not work as described on your device, you may request a full refund within 10 days of your purchase.

2. How to request a refund

Email us at support@voltiptvplayer.com within 10 days of your purchase, including:

Your Device ID,
The email address used at checkout, and
A short description of the issue.

We will do our best to help resolve any problem first. If we cannot, we will process your refund promptly. Refunds are issued through our payment provider, Lemon Squeezy, to your original payment method.

3. What is not covered

Requests made after 10 days from the purchase date.
Issues caused by your own IPTV provider or subscription (dead channels, buffering from the source, expired provider account). Volt IPTV Player is a player only and does not supply any content.
Requests where the issue is a lack of a valid playlist or an unsupported provider link — our support team can help you set this up.
Fraudulent or abusive refund requests.

4. Chargebacks

If you have any issue with your purchase, please contact us first — we’re happy to help. Filing a chargeback without contacting us may result in the associated device licence being suspended.

5. Contact

Questions about refunds? Reach us at support@voltiptvplayer.com or via our contact page. We usually reply within 24 hours.

See also: Terms of Service · Privacy Policy